TEL: +44 (0) 845 600 6 300

All of our installed systems are fully open protocol ensuring our systems can be fully supported throughout their lifetime regardless of the selected service provider or manufacturer.


Our primary objective is to provide quality, value for money products and services to ensure that our client’s staff is safe by fully adhering to the policies and guidance which comply with the current Health & Safety Legislation, Regulatory Standards and Approved Codes of Practice for Fire and Security.

GRAHAM Fire and Security carry out all their works by complying with the following regulations:

From 1 October 2004 there has been a significant change to the Disability Discrimination Act which could impact on organisations fire safety and security strategies.  Any organisation providing a service will have to address those physical features which make it difficult for disabled people to use their services. 
Service providers including care homes, hotels, restaurants, pubs, clubs, gyms, swimming pools and hospitals will have to make reasonable adjustments to their premises or the way they provide their services to ensure they are not unreasonably difficult for disabled people to use.

British Standards recommends that visual alarm devises or tactile devices be incorporated with existing fire system to provide a warning to the hard of hearing and partially sighted.  When designing a system for any client we strive to ensure we adhere to the following standards with DDA in mind:

  • BS5446 Part 3 2004 smoke alarm kits for the deaf and hard of hearing
  • BS5839 Part 1 2002 the code of practice for the design of fire detection and alarm systems
  • BS8300 2001 the code of practice for design of buildings for disabled people
  • BS5839 makes reference to tactile devices such as radio alarm systems that are ideal for people working in isolation or for deaf people

According to the DDA all fire and security companies need to take into account the following legal requirements when designing, upgrading or maintaining a system:

  • Fire Alarm Systems – these systems need to be adapted to meet the requirements of DDA.  The system needs to be design to make allowances for disabled employees and visitors and install methods of alerting deaf people in the event of a fire.  Some methods include visual alarm systems and tactile devices
  • Disabled Refuge Area – all one storey, non-domestic buildings now require to provide a ‘safe refuge area with a two-way communication system installed
  • Emergency Lighting and Signage – clear signage to suit for everyone including those partially sighted for a quick and safe exit from the building
  • Induction Loop Systems – are installed in all customer service areas where a deaf/hard of hearing  person would be present ie  all public buildings, banks, post offices, shops etc
  • Access Control – automated doors, Braille door entry systems, dual height access controls systems to name a few which will assist with disabled access and meet DDA requirements
  • Voice Alarm Systems – these systems need to be adapted to suit the requirements DDA.  Voice Evacuation systems enable audible communication of instruction in the event of an emergency, providing critical information through high quality sounders


  • Quality – BS EN ISO 9001
             -   FSQS121
                 The NSI quality Schedule for the application of BS EN 9001: 
                 2008 the NSI Fire Gold Certification Scheme
             -    SSQS101
                  The NSI Quality Schedule for the application of BS EN 9001: 
                  2008 the NACOSS Gold Certification Scheme
  • Environmental – BS EN ISO 14001
  • Health & Safety – BS OHSAS 18001

BAFE - SP203-1 Scheme
This BAFE Scheme is for fire detection and alarm systems and includes four modules:

  • System Design
  • Installation
  • Commissioning
  • Handover and Maintenance


NSI Gold Award