Providing a full range of hard, soft and professional services through self-delivery supported by competent and experienced supply chain partners. We have proven expertise in delivery of Total FM services, particularly in the Further Education and Local Government sectors.
Our Total FM (TFM) approach to service delivery is designed around the development of services tailored specifically to meet the requirements of our clients and which focuses on key areas of hard, soft and management services operations to ensure the uninterrupted and on-going availability of building assets and services. Service requests are managed though site based or remote operational hubs dependent on client preference which provide dedicated Helpdesk Services.
This approach allows us to reduce management overheads through the use of experienced TFM managers and operatives. We have a holistic view of how an estate operates and performs. The approach further draws on our lifecycle management knowledge, understanding of asset cost in use and energy management capabilities providing our clients with a single point of contact for advice and support on all aspects of estate strategy and service delivery.